STORE POLICIES
Payment policy
Place your order first. Review the confirmed details. Pay only after you receive our instructions.
Last updated: October 2, 2026
1. Submitting an order does not collect payment
Checkout submits your order request and sends an acknowledgment by email. The initial status is “Awaiting payment.” This acknowledgment confirms receipt of your request; it does not confirm stock allocation, dispatch or receipt of funds.
2. Review before payment
We review the requested items and quantities, confirm availability and condition, and provide the shipping charge, applicable taxes and final total. If an item or price needs to change, we explain the change and ask you to agree before collecting payment. You may decline the revised quote and cancel an unpaid request.
Please raise questions about condition or request actual-item photographs during this review. Do not send payment based only on a catalog image or the preliminary checkout total.
3. Payment selections
- Wise transfer: transfer instructions are emailed after review.
- Bank transfer: beneficiary and transfer details are emailed after review.
- Credit card: choosing this option records your preference. The website does not currently process card payments. We will confirm whether a secure card-payment option is available for your order; otherwise you can choose an available alternative or cancel the request.
Never email a full card number, security code, online-banking password or one-time authentication code. We do not need those details to discuss your order.
4. Currency, totals and transfer fees
All displayed product prices and bag totals are in USD. Quantity discounts are calculated for each qualifying card design. Shipping, taxes and any charges collected by Cardora will be shown in the final quote. Your bank or payment provider may separately apply conversion or transfer fees; review those charges before authorizing payment. We will specify the currency and amount to send.
5. Payment confirmation and fulfillment
Include your order number with your payment reference. Payment is confirmed when the funds have been received and matched to the order, rather than when a screenshot or payment notification is provided. Fulfillment follows the agreed availability and dispatch schedule. Any payment deadline or stock reservation will be stated in your order email; submitting a request alone does not reserve stock indefinitely.
6. Cancellations, refunds and support
Unpaid requests can be cancelled by emailing your order number. For paid orders, see our refund policy. If we cannot fulfill a paid order and you do not agree to an alternative, we will refund the unfulfilled items and associated delivery charges as appropriate.
Payment questions: orders@shopcardora.com. Use the contact address on this website to verify instructions you are uncertain about before sending money.